Frequently Asked Questions
Everything you need to know about our digital audio tools and licensing.
How do I receive my plugins after purchase?
All products are delivered digitally. Once your payment is processed, you will receive an email with a download link and a unique license activation key.
Are your plugins compatible with my DAW?
Our plugins support VST, AU, and AAX formats, making them compatible with major digital audio workstations including Ableton Live, Logic Pro, FL Studio, and Pro Tools.
What is your refund policy on digital software?
Due to the digital nature of our products, we generally do not offer refunds once a license key has been issued. We recommend downloading our trial versions before completing your purchase.
Can I use my license on more than one computer?
Yes, our standard license allows for up to two simultaneous activations for a single user, provided the software is not used on both machines at the same time.
Do I need an internet connection to use the plugins?
An internet connection is required for the initial license activation. After activation, most plugins can be used offline, though some cloud-based features may require connectivity.
How do I update my plugins to the latest version?
Updates are free for all registered users. You can download the latest installers by logging into your account dashboard on our website.